Exchange or return of goods bought at a distance is possible in the case of delivery to the store by the purchaser within 30 days from the date of delivery.
Order number and information on what other product you want to return the goods exchanged, or a bank account number for which the return of is to be made of the product has to be attached to the shipment. Exchanges are made immediately - it depends on the availability of goods.
Returns to the bank account are made within 14 days of receiving a shipment with returned product.